Privacy Policy

Privacy Policy

Last Updated: May 5, 2022
This Privacy Policy describes the policies and procedures of LYOWALLET (“We,” “Our,” “Services” or “Us”) pertaining to the collection, use, and disclosure of user’s information through mobile applications and products we offer (“LYOWALLET”). For the purpose of this Privacy Policy, “Personal Data” means information that can be used to directly or indirectly uniquely identify, contact, or locate you as a private individual. The source of the collected Personal Data depends on how you interact with us.
As the LYOWALLET is a non-custodial crypto asset software wallet, we do not have customer accounts. Certain third-party API providers may require you to provide them with Personal Data, in order to use their services through the LYOWALLET.
Please take a moment to read this Privacy Policy along with the Cookies Policy carefully, and note that by using Our Services, you are consenting to the collection, storage, processing and transfer of your personal information as described in this Policy.


Information you provide to Us. When you contact Our support service, we collect Personal Data you provide to us, such as your name and email address.
Information We Collect Automatically- We may automatically collect information about you and your devices when you use Our Services. When you visit our website, we collect your
- Internet Protocol (IP) address,
- browser type,
- web browser language,
- operating system type,
- the pages you are viewing,
- the selectable length of time you spend on the page,
- the dates and times of your visits,
- the links you click on, and
- other information about your use of our website.
- When performing an exchange through a third-party API provider, we may log information such as the wallet addresses and the transaction IDs involved.
- Information We receive from third parties, such as; data or marketing partners and combine it with other Personal Data we have about you.


I. To provide, maintain, debug, and improve Our Services.
II. To communicate with User
III. To understand and analyze how you use Our Services and develop new products, services, features, and functionality.
IV. To comply with legal and regulatory compliance
V. To detect and prevent frauds and credit risks
VI. To provide, troubleshoot and improve LYOWALLET Services
VII. To enforce Our terms in Our User agreement
VIII. To provide customer services
IX. To ensure quality control
X. To ensure network and information security
XI. To enhance and personalize User experience
XII. To facilitate corporate acquisitions, mergers or transactions
XIII. To engage in marketing activities
XIV. For Transaction services
XV. Purposes for which we seek User’s consent
XVI. To provide you with updates and other information relating to Our Site and Services
XVII. To facilitate the connection of third-party services or applications.
XVIII. To contract with third-party API providers, including providing customer service, verifying customer information.


We do not share or otherwise disclose Personal Data we collect from or about you except as described below or otherwise disclosed to you at the time of collection.
I. We use analytics services such as Google Analytics to collect and process certain analytics data. These services also may collect information about your use of other websites and online resources.
II. As required by Law and Similar Disclosures, We may access, preserve, and disclose your Personal Data if we believe doing so is required or appropriate to:
a. comply with applicable laws;
b. respond to law enforcement requests and legal process, such as a court order or subpoena; or
c. protect the rights, property, and safety of LYOWALLET, Our employees, agents, customers, and others, including to enforce Our agreements, policies, and Terms of Service.


LYOWALLET may provide information about third-party products, Services, activities or events, or may allow third parties to make their content and information available on or through the Services (collectively, “Third-Party Integrations”). We provide Third-Party Integrations as a service to those interested in such content. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party.

4.1 LYOWALLET Exchange

Possibility of exchange is provided by LYOWALLET partner: Change NOW. When making an exchange, you agree with Terms of Service of LYOWALLET itself does not provide exchange service.


We use reasonable organizational, technical, and administrative measures to protect Personal Data within Our organization. If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us via the “Support” button on any page of the mobile application.


We reserve the right, at Our sole discretion, to modify, amend, supplement or replace this Policy at any time and such update details shall be indicated at the top of this page. We will review and revise this Policy when there are any material circumstances arisen that may affect Our ability to apply this Policy pursuant to the provisions of statutory and law requirements. What constitutes a material change will be determined at Our sole discretion.
We will inform you on all material amendments to this Policy by publishing the updated version of this Policy on Our Website and/or App. When an updated version of the Policy is released, your continued access to the Website and/or App means that you agree to the updated content and agree to abide by the updated Policy.


If you have any questions, comments, or concerns about this notice or Our processing activities, or you would like to exercise your privacy rights, please contact Our customer support at support​